Returns & Exchanges
30-day Return Policy
To be eligible for a return, your item must be unused and in the same condition that you received it in.
Please contact us at firstname.lastname@example.org for return shipping address, with "return" on the subject line.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
We check our products thoroughly before shipping them. If you receive a defective item for any unforeseeable reason, please contact us within 15 days at email@example.com
Please attach a close-up picture of the defective item.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
Please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.